Our vision. Our values. Our mission.
"To be the No. 1 choice for express courier and parcel
delivery in The Republic of Ireland and Northern Ireland."
- John Tuohy, CEO
Our Vision is of a business in which:
|
|
every employee, sub-contractor and service provider contributes to a unique service
experience for customers using our range of services. |
|
|
we earn the business, and the trust, of our customers through our commitment to
the ongoing training and development of our personnel. |
|
|
we contribute to society by ensuring our operations run as efficiently as possible,
with minimum impact on the environment. |
|
|
we do our part to contribute to the continued economic well being of the communities
in which we operate. |
|
|
we work with regulators and planners toward a sustainable and prosperous future,
for the benefit of all. |
Our Values are based on our simple business philosophy:
|
|
Security:When your business is safe, so is ours. |
|
|
Economy:: By delivering reliability, security and transparency
at a competitive price, we earn your business. |
|
|
Customer care: From answering phones to driving vans, our business
is about people working with people. |
|
|
Unrivalled and unruffled: If we can meet increasingly tight deadlines
and continue to outperform other delivery services, we have earned our place as
Ireland's largest, independent courier company. |
|
|
Reliability: When you can depend on us to get your parcel there
on time, we can depend on your custom. |
|
|
Efficiency: When you can track your parcel's progress through Nightline's
industry-leading technology, SmartShip®, you can see the added value and superior
benefits we bring to your business. |
Our ambition
To become a diversified services company, offering services that complement one
other.
To become the number one choice for express courier and parcel delivery, in the
Republic of Ireland and Northern Ireland.
To provide customers with all of the associated services they need in express delivery
freight forwarding, mail, same day and worldwide courier services.
Our Mission
To be the most successful company in all sectors we operate in by 2017, through
sustainable investment in personnel, technology and continuous improvement of our
business processes. And, to continually introduce and maintaining high quality Lean
Six Sigma business practices and ethos.